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EKHOS BUSINESS VOICE:
The Premier AI-Enabled Cloud PBX in the Philippines.
A fully managed UCaaS (Unified Communications as a Service) platform integrating enterprise-grade 3CX telephony with local SIP Trunking and Philippine-hosted cloud infrastructure.
Legacy PBX Upgrade
Engineering solutions for organizations transitioning away from legacy PBX and obsolete ISDN/E1 lines.
- Multi-Branch Enterprises: Centralizes communication for offices from Luzon to Mindanao via a single web portal.
- High-Volume Retailers: Provides instant scalability for peak digital commerce seasons like 12.12 and the "Ber" months
- SMEs & Startups: Establishes a professional corporate identity using a dedicated Manila Virtual Number without upfront hardware capital expenditure.
- Hybrid Workforces: Supports remote and on-site staff through synchronized mobile and desktop applications.
3CX Managed Hosting
Components
Platform
Connectivity
AI Engine
Numbering
Compliance
Technical Specification & Deliverable
3CX Enterprise-level software hosted on secure cloud infrastructure
Managed SIP Trunks providing high-quality, redundant voice channels.
Built-in intelligence for real-time sentiment analysis and natural language routing.
Provisioning of professional nationwide virtual numbers (e.g., Area Code 02).
Infrastructure designed for Philippine Data Privacy Act alignment and secure TLS/SRTP encryption.
Transforming the Phone System into an Intelligence Engine
Ekhos incorporates cutting-edge AI to automate workflows and optimize customer interactions through three core pillars of intelligence:
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Intelligent Call Routing
Stop asking customers to "press 1." Our NLP engine understands intent, routing callers based on what they say for a frictionless first touch. -
Real-Time Agent Intelligence
Empower your team with a digital co-pilot. Ekhos provides live sentiment analysis and "next-best-action" prompts during active calls to improve outcomes on the fly. -
Automated Post-Call Workflows
Eliminate the "after-call slump." The AI automatically generates summaries and updates Salesforce or HubSpot records, removing manual data entry entirely. - Zero-Loss Continuity We back this intelligence with a 99.99% uptime guarantee, featuring automatic failover to mobile or cloud instances if your physical branch loses power.
